Customer Service Enquiry Form

Please complete the form below to help us investigate your query further. We will respond within 48 hours Monday to Friday between the hours of 9am – 5pm.

If your query is urgent and outside these hours and related to a Pepe’s App order or an order placed in a Pepe’s store please contact the store direct: https://pepes.co.uk/pepes-piri-piri-stores/

If you ordered on Just Eat, Deliveroo or Uber Eats please contact them directly.

If you ordered on the Pepe’s App please complete the form below.

How did you order?(Required)

Pepe's App Delivery

Pepe's App Collection

Pepe's App in-store

At the till

Your order number(Required)

Name(Required)

First Last

Email address the order was made from(Required)

Enter Email Confirm Email

What date was the order placed?(Required)

Time order placed(Required)

What store did you order from?(Required)

If the store is not listed then please select "Other" and specify in the text box below.

Please Specify Store

This field is hidden when viewing the form

Did you speak to anyone in store about your order?(Required)

Yes

This field is hidden when viewing the form

If yes, who did you speak to?(Required)

Please describe the issue(Required)

Please upload any supporting photos/videos

Drop files here or

Accepted file types: jpg, gif, png, pdf, mp4, mov, heic, Max. file size: 1 GB, Max. files: 3.

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Customer Service Enquiry Form

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Pepe’s will occasionally send you SMS text messages with offers. However, Pepe’s will never ask you for your personal details, so please be aware of anything that looks suspicious.